Privacy Policy
At Quorn Country Hotel, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.
1. Information We Collect
We may collect personal data from you in various ways, including when you:
- Make a reservation or booking
- Subscribe to our newsletter
- Contact us via email, phone, or website forms
- Participate in surveys, promotions, or events
The types of personal data we collect include your name, email address, phone number, payment details, and any other information necessary to process your booking or inquiry.
2. How We Use Your Information
The information we collect is used to:
- Process your reservations and manage your stay
- Communicate with you regarding your booking, updates, or promotions
- Improve our services and personalize your experience
- Comply with legal requirements
We will only use your personal information for the purposes outlined in this policy and will never share it with third parties without your consent, except where required by law.
3. Data Security
We take data security seriously and implement appropriate measures to protect your personal information. This includes secure systems and protocols to prevent unauthorized access, alteration, or loss of data.
4. Cookies
Our website uses cookies to enhance user experience, track website usage, and manage online services. You can control cookie settings in your browser and choose to disable them if preferred. Please note that some website features may not function properly without cookies.
5. Third-Party Services
We may work with third-party service providers to assist in operating our business, such as payment processors or email marketing platforms. These third parties have access to personal data only to perform specific tasks on our behalf and are obligated to protect your information.
6. Your Rights
You have the right to:
- Access and review the personal data we hold about you
- Request corrections to inaccurate data
- Request deletion of your personal data where applicable
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date. We encourage you to review the policy regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Address: 66 Leicester Rd, Quorn, Loughborough LE12 8BB, United Kingdom
Thank you for trusting Quorn Country Hotel with your personal information. We are committed to protecting your privacy and ensuring your data is secure.