Terms and Conditions
Welcome to Quorn Country Hotel. These Terms and Conditions outline the rules and regulations for using our services, making bookings, and staying at our hotel. By using our website and services, you agree to comply with these terms.
1. Reservations and Bookings
- All bookings are subject to availability and must be confirmed with a valid credit or debit card.
- Any special requests should be made at the time of booking and while we do our best to accommodate them, we cannot guarantee all requests.
- We reserve the right to cancel or modify bookings due to unforeseen circumstances, such as force majeure events or failure to comply with these terms.
2. Check-In and Check-Out
- Check-in is from 15:00, and check-out is by 12:00. Early check-in or late check-out may be available upon request but is subject to availability and may incur additional charges.
3. Payment and Cancellation Policy
- Payment for your stay will be processed upon check-in or check-out, unless a pre-payment has been made during booking.
- Cancellation policies vary depending on the rate booked. Please review the cancellation terms associated with your reservation before confirming.
- Failure to cancel within the specified period or no-shows will result in charges, which may include the full stay amount.
4. Room Policies
- Guests are responsible for any damages caused during their stay and will be charged accordingly.
- Quorn Country Hotel operates a non-smoking policy throughout the property. Guests found violating this policy will be charged a cleaning fee.
- Only registered guests are permitted to stay overnight in the rooms.
5. Facilities and Services
- The hotel offers a range of amenities, including dining, event spaces, and leisure facilities. Some services may require prior booking or incur additional charges.
- Guests are responsible for their personal belongings, and the hotel is not liable for lost, stolen, or damaged property.
6. Conduct and Safety
- We expect all guests to conduct themselves in a respectful manner. Disruptive or inappropriate behavior may result in removal from the premises without a refund.
- Guests must adhere to all health and safety guidelines during their stay.
7. Changes to Terms
- Quorn Country Hotel reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, with the updated effective date.
8. Governing Law
- These terms are governed by the laws, and any disputes will be resolved in the courts.
9. Contact Us
For any inquiries or concerns regarding your booking or these Terms and Conditions, please contact us at:
Address: 66 Leicester Rd, Quorn, Loughborough LE12 8BB, United Kingdom
Thank you for choosing Quorn Country Hotel. We look forward to welcoming you and ensuring you have a pleasant stay.